Emotional Quotient (EQ) and Emotional Intelligence (also known as interpersonal intelligence) are incredibly important and will continue to be very important. However, until recently, it was THE most important type of intelligence. It’s not anymore.
In the past, people with high EQ were rewarded with networks of people to leverage in deal-making.
It makes sense that EQ was the dominant trait in a world previously dominated by: “it is not what you know, but who you know.”
That was the world we lived in in the 20th Century — a world defined by middlemen and rent-seekers. The who-you-knows would put together two what-you-knows and take a transaction fee for their service. They were the brokers, bankers, agents, and management consultants – the ones using their high EQs to close deals and make sales. They were essential for society.
In most professions, people with high EQ would massively outperform people who had very high levels of other intelligence (like IQ, creativity, intra-intelligence [self-awareness], spiritual intelligence, physical intelligence, and more). Most of the highest paying jobs in the last 100 years relied heavily on EQ.
But, technology is now replacing “who you knows” with platforms that do the same job.
In the last few years, technology has replaced the “who-you-knows” faster than the “what-you-knows.” LinkedIn, Facebook, and Google (not to mention tons of other companies that are taking market share from middlemen) are far better connectors than anyone profiled in Malcolm Gladwell’s Tipping Point.
Upwork is another great example. This database has replaced most talent agencies and allows qualified freelancers to provide quotes, book jobs, and create for their clients 24/7/365. The “who you knows” used to control these client leads. Now, it’s handled by code (much to the delight of the creative community).
In this new world, EQ will remain essential but will not be as dominant as it once was. IQ also may decline a bit (as computers are taking over that area too). We’ll see a higher value placed on some of the other skills, traits, and intelligence like creativity, self-awareness, spiritual intelligence, and more.Continue reading