Not all feedback is created equally.
There are two kinds of good feedback: constructive feedback & specific positive feedback.
“Constructive feedback” occurs when you give someone feedback on how to improve on the work they’ve done.
For example, if you’re taking a golf lesson and your instructor suggests you shift your weight a little to the left to improve your form, this is constructive feedback.
It’s specific, targeted, timely, and helps millions of people every day. It helps to get rid of non-productive habits in favor of productive ones.
Constructive feedback (for good reason) has been the practice of choice for many great managers, coaches, parents, friends, and leaders.
“Specific positive feedback” occurs when you explain to someone what they did well.
Most people think this type of feedback is a pat on the back and a “great job.” But it’s more than that. It’s dissecting the WHY and HOW behind someone’s good work.
Giving specific positive feedback is hard because you generally have to spend a lot of time with them or see many variations of their work to catch what they did well.
For example, you might have to watch someone take 100 golf swings before they shift their weight correctly and you can point out what a great swing they had and why (even if it was by accident).Continue reading